Contact
Your stay begins
with a conversation.
An arrival to arrange, a question about your room or something special in mind? Get in touch with our team directly.
KAYA RIAD & SPA
We’re here to help.
contact@cosyriad.com+212 6 60 83 92 80These links open your email app or WhatsApp. No message is sent automatically. For a confirmed booking, use our booking engine.
Plan your arrival
57 Derb Tbib, Riad Zitoune Jdid, 40000 Marrakech
Check-in from 2 pm · Check-out before noon
View arrival informationUseful information
What time can I check in?
Your room is available from 2 pm. Check-out is before noon. For a late arrival, please contact the team beforehand so we can arrange your welcome.
Is breakfast included?
Breakfast is included in the currently offered Standard and Non-refundable rate plans. It is served from 8 am to 10:30 am; takeaway breakfast can be arranged on request for an early departure. Please check the inclusions of your selected rate when booking.
Can children stay?
Children and babies are welcome. Jardin d’Ambre and Nuit du Jardin Secret suites accommodate up to three guests. A complimentary cot is available on request, subject to availability. No portable extra beds are offered.
Can I drive to the riad?
The lanes around the riad cannot be reached by car. Contact us to arrange a drop-off point and walking directions. Aguerzam car park is an option recommended by the team.
Can you arrange a transfer?
Private transfers from the airport or train station can be arranged on request, subject to availability. Share your arrival details with our team for arrangements and the applicable price.
What is the cancellation policy?
It depends on your selected rate. Please read the terms displayed in the booking engine before confirming. An email or WhatsApp enquiry is not a confirmed booking.
Are pets allowed?
Pets are not permitted. All rooms are non-smoking.
How do I book a treatment?
Contact our team to choose a treatment and time. Spa du Kaya Riad treatments are available by appointment, subject to availability.